Sky Business
Autumn Sale: New customers only. Sky Fibre or Full Fibre areas only. Speeds vary by location. Superfast Speeds up to 76/19 Mbps. Standard Ultrafast speeds up to 150/28 Mbps. All prices exclude VAT at 20%. Call charges: may apply if you call from a non-Sky line, please check your provider’s tariff guide. Essential package £24.95 a month for 24-/36-months, £29.95 a month thereafter. Pro package £34.95 a month for 24-/36-months, £39.95 a month thereafter. Plus package £44.95 a month for 24-/36-months, £49.95 a month thereafter. No upfront costs: Pay £0 for postage and packaging (normally £12.99 + VAT at 20%). Pay £0 for additional Openreach installation if required (normally £99 + VAT at 20%). No upfront costs: Pay £0 for postage and packaging (normally £12.99 + VAT at 20%). Pay £0 for additional Openreach installation if required (normally £99 + VAT at 20%)
Full Fibre Plus customer adds speed flex 500 or 900: Speed flex 500/900 Mbps is included in your package for your contract term and cannot be removed. As part of this offer, you’ll receive an additional £15 off your package price for your contract term. At the end of your contract term, you’ll be charged the standard add-on monthly price and subject to the standard add-on terms (see your Contract Information or the Terms and Conditions for more information).
Stay connected guarantee: if your 4G back-up does not activate within 30 seconds of a reported broadband outage, we'll add a one-off £25 credit to your Sky Business account. New Pro & Plus customers only. One claim per customer. Requires working 4G back-up with coverage connected to mains power. To claim, you must report the outage to the Sky Business Customer Service Team within 24 hours.
30-day money back guarantee: To cancel without early termination charges, contact us within 30-days of activation. You’ll be refunded subscription payments paid (excludes delivery, install, add-on and usage fees).
Reliable service: thanks to our automatic 4G backup. 4G backup included with Pro and Plus packages only. 4G coverage required.
UK-wide Coverage: All products and services are tailored to each client and are subject to availability and location.
Call charges: Calls to Sky contact centres are free for Sky Talk customers. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply, check your provider’s tariff guide.
General - Broadband: Sky Fibre or Full Fibre areas only. Speeds: varies by location – check our speed checker or call us for speed estimate. Term: 12, 24 and 36-month terms available. Switching: we will manage your switch if from a provider on Openreach network. If Virgin or non-Openreach provider, you must manage and cancel your existing service once you have switched. Sky will not be liable if your existing provider fails to cancel your existing service. Installation: Self-installation of Sky Business Hub and (if applicable) 4G Dongle required, £12 postage and packaging. £99 Openreach install may also apply. 4G Backup: Requires 4G available on selected packs only. Unlimited UK calls: All packs include calls to 01, 02, 03, UK mobiles and Isle of Man numbers (excludes Channel Islands, indirect access, dial-up internet & 070 numbers) – subject to Sky’s Acceptable Use Policy. See our tariff guide, for details of our pay per use call charges. Premium rate numbers blocked by default. Block may be lifted via My Account. Premium rate numbers & international numbers charged separately - see our tariff guide. Restrictions: in the event of a power failure or broadband outage, calls to emergency services using VOIP technology via your broadband won’t be possible (even if you have 4G backup). Compatibility: You are responsible for ensuring that security alarms or other critical business services are compatible & will continue to work in an outage. Speed guarantee does not apply to 4G backup. Voice Lines: Essential and Pro packs include 1 digital phone line. Plus packs include up to 2 digital phone lines. Additional lines cost £10 (plus VAT) per month for each new line. Plus, a one-off £10 (plus VAT) activation fee, per line. Standard Security: includes a firewall on the router & restricts access to phishing and malware-infected sites. We can’t guarantee these will detect any viruses, so we strongly recommend that you protect your business from cybercrime by using up-to-date antivirus software.
Full Fibre/Ultrafast Broadband: Sky Full Fibre areas only. Full Fibre available to 21% of UK businesses. Speeds vary by location. Speeds up to: 76/19 Mbps with Essential full fibre 76/19 Mbps; 150/28 Mbps as standard with Full Fibre Pro & Plus; 300/47 & 500/60 & 900/105 with Speed Flex for Full Fibre Pro & Plus. Openreach engineer installation: required for new Full Fibre customers, cost £0 (normally £99). Speed Flex: 500/60 Mbps add-on included with 24/36-month terms for Plus package or £10 for 300/47Mbps or £20 for 900/105Mbps. Pro package extra monthly charge: £10 for 300/47Mbps or £15 for 500/60Mbps or £20 for 900/105Mbps add-on. Ultra-reliable & Full Fibre is the UK’s most reliable broadband technology: based on the Ofcom UK Home Broadband Performance report (published May 2020). Up to 10x faster: a comparison of Sky Business Full Fibre Pro & Plus with the Speed Flex 500 Mbps add-on (£15p/m (ex VAT)) vs standard Fibre (46.8Mbps; Ofcom UK Home Broadband Report, published 13 May 2021). Fibre to the Cabinet broadband (FTTC) is the standard fibre service available to the majority of the UK (circa. 96%; Connected Nations 2020: UK report (ofcom.org.uk), published 17 December 2020).
Add-ons: SecurityEdge: included at no extra cost with Plus pack. Compatible router required. Available as an add-on for Essential and Pro pack, cost +£9 month. SecurityEdge will not work if connected via a VPN or a non-Sky Business DSNS server and certain web filtering features will not be available on the 4G Dongle. Term: add at any time. 30-days’ prior notice required to remove SecurityEdge add-on.
Static IP: cost +£4.95 a month. Address is owned by Sky Business. Static IP service will not be available during a broadband outage, even if you have 4G backup. Term: add at any time. 30-days’ prior notice required to remove Static IP. Once removed, Static IP address cannot be reinstated. Should you remove then add a Static IP add-on more than once within a 12-month period, an admin charge may apply see our tariff guide.
International calls: includes 500 minutes of calls to international landlines and mobiles in 48-popular destinations, after which Sky’s standard international rates apply, see our tariff guide. Cost: +£12 per month. Calls which are not included shall be billed in arrears. Sky will pro-rate your international call allowance and fee to reflect the period you received the service. You may see an adjustment on your next monthly bill. Term: Add at any time. 30-days’ prior notice required to remove your service. If you remove then add calls pack more than once within 12-months, an admin charge may apply, see our tariff guide.