Sky Business
New customers only. Sky Fibre or Full Fibre areas only. Speeds vary by location. Superfast Speeds up to 76/19 Mbps. Standard Ultrafast speeds up to 150/28 Mbps. All prices exclude VAT at 20%. Call charges: may apply if you call from a non-Sky line, please check your provider’s tariff guide.
BT Price Increase: BT has publicly stated their standard prices (excluding any promotional offers) will rise by 14.4% on 1st April 2023 https://www.bt.com/tell-me-more. Savings independently verified by FDM. Pricing was verified by FDM on 14/03/2023 available via bt.com/business. Comparisons exclude pricing not available online via bt.com/business. Save over £680: Save £688.56 with Sky Business as a new customer when you switch from BT Business as an existing BT Business customer that is out of contract. This comparison compares Sky Business Essential plan with download speeds of up to 76Mbps, priced at £26.95/month for 24 months, £29.95 thereafter, and includes Activation, Unlimited UK Calling Plan, 12 Top Calling Features. Sky Business charges £12.00 one off fee for Postage & Packaging, vs BT Business’ Fibre 76 Essential + Digital Line plan with download speeds of up to 76Mbps, priced at £28.95/month for 24 months, £39.95 thereafter. BT Business charges £10.00 one off fee for Installation & Activation, £9.95 one off fee for Postage & Packaging, £12.00/month for Unlimited UK Calling Plan, £9.19/month for Top Calling Features that are comparable to those offered by Sky Business. Over 24 months, an out of contract BT Business customer with comparable contract features would pay £1,347.36 vs £718.80 with Sky Business as a new in-contract customer. Sky Business Essential plan Total Cost over 24 months in contract is -£688.56 less than BT Business’ Fibre 76 Essential + Digital Line total out of contract cost over 24 months. Save over £680: Save £689.76 with Sky Business as a new customer when you switch from BT Business as an existing BT Business customer that is out of contract. This comparison compares Sky Business Pro plan with download speeds of up to 76Mbps, priced at £36.95/month for 24-months, £39.95 thereafter, and includes Unlimited UK Calling Plan, 4G Backup, 16 Top Calling Features. Includes Activation, £12.00 one off fee for Postage & Packaging, £3.00/month for Static IP, vs BT Business’ Fibre 76 Enhanced + Digital Line plan with download speeds of up to 76Mbps, priced at £38.95/month for 24-months, £54.95 thereafter, and includes 4G Backup, Static IP. BT Business charges £10.00 one off fee for Installation & Activation, £9.95 one off fee for Postage & Packaging, £12.00/month for Unlimited UK Calling Plan, £9.19/month Top Calling Features. Over 24 months, an out of contract BT Business customer with comparable contract features would pay £1,707.36 vs £1,077.60 with Sky Business as a new in-contract customer. Sky Business Pro plan Total Cost over 24 months in contract is -£689.76 less than BT Business’ Fibre 76 Enhanced + Digital Line total out of contract cost over 24 months. Save over £440: : Save £449.76 with Sky Business as a new customer when you switch from BT Business as an existing BT Business customer that is currently paying Standard Pricing. This comparison compares Sky Business Plus plan with download speeds of up to 76Mbps, priced at £46.95/month for 24-months, £49.95 thereafter, and includes Installation & Activation, Unlimited UK Calling Plan, 4G Backup, 16 Top Calling Features. Sky Business charges £12.00 one off fee for Postage & Packaging, £4.95/month for Static IP, vs BT Business' Fibre 76 Enhanced + Digital Line plan with download speeds of up to 76Mbps, priced at £38.95/month for 24-months, £54.95 thereafter, and includes 4G Backup, Static IP, . BT Business charges £10.00 one off fee for Installation & Activation, £9.95 one off fee for Postage & Packaging, £7.00/month for Unlimited UK Calling Plan, £9.19/month for 16 Top Calling Features. Over 24 months, a BT Business customer paying Standard Prices with comparable contract features would pay £1,707.36 vs £1,257.60 with Sky Business as a new in-contract customer. Sky Business Plus plan Total Cost over 24 months in contract is -£449.76 less than BT Business' Fibre 76 Enhanced + Digital Line Standard Pricing cost over 24 months. Top Calling Features: Sky Business packages include calling features (such as forward call if unreachable, block premium outbound calls, call divert, ring extensions, call waiting and call barring) at no additional cost. Sky Business' calling features (known as VoiceEdge) vary by package (see https://business.sky.com/products-and-services/voice/ for call features available with each package). BT offers calling features (such as call divert, call waiting and call barring) as part of an extra bundle for £9.19 p/m (see https://business.bt.com/products/voice-collab/phone-lines/calling-features).
Ultrafast Plus customer adds speed flex 500 or 900: Speed flex 500/900 Mbps is included in your package for your contract term and cannot be removed. As part of this offer, you’ll receive an additional £15 off your package price for your contract term. At the end of your contract term, you’ll be charged the standard add-on monthly price and subject to the standard add-on terms (see your Contract Information or the Terms and Conditions for more information).
2023 Price Lock: We won’t increase your monthly subscription payments in 2023. From 1 January 2024, prices may increase during your Minimum Term. If we make any changes to these Fees & Charges, we’ll tell you in advance.
Stay connected guarantee: if your 4G back-up does not activate within 30 seconds of a reported broadband outage, we'll add a one-off £25 credit to your Sky Business account. New Pro & Plus customers only. One claim per customer. Requires working 4G back-up with coverage connected to mains power. To claim, you must report the outage to the Sky Business Customer Service Team within 24 hours.
30-day money back guarantee: To cancel without early termination charges, contact us within 30-days of activation. You’ll be refunded subscription payments paid (excludes delivery, install, add-on and usage fees).
Reliable service: thanks to our automatic 4G backup. 4G backup included with Pro and Plus packages only. 4G coverage required.
General - Broadband: Sky Fibre or Full Fibre areas only. Speeds: varies by location – check our speed checker or call us for speed estimate. Term: 12, 24 and 36-month terms available. Switching: we will manage your switch if from a provider on Openreach network. If Virgin or non-Openreach provider, you must manage and cancel your existing service once you have switched. Sky will not be liable if your existing provider fails to cancel your existing service. Installation: Self-installation of Sky Business Hub and (if applicable) 4G Dongle required, £12 postage and packaging. 4G Backup: Requires 4G available on selected packs only, Unlimited UK calls: All packs include calls to 01, 02, 03, UK mobiles and Isle of Man numbers (excludes Channel Islands, indirect access, dial-up internet & 070 numbers) – subject to Sky’s Acceptable Use Policy. See our tariff guide, for details of our pay per use call charges. Premium rate numbers blocked by default. Block may be lifted via My Account. Premium rate numbers & international numbers charged separately - see our tariff guide. Restrictions: in the event of a power failure or broadband outage, calls to emergency services using VOIP technology via your broadband won’t be possible (even if you have 4G backup). Compatibility: You are responsible for ensuring that security alarms or other critical business services are compatible & will continue to work in an outage. Speed guarantee does not apply to 4G backup. Voice Lines: Essential and Pro packs include 1 digital phone line. Plus packs include up to 2 digital phone lines. Additional lines cost £10 (plus VAT) per month for each new line. Plus, a one-off £10 (plus VAT) activation fee, per line. Standard Security: includes a firewall on the router & restricts access to phishing and malware-infected sites. We can’t guarantee these will detect any viruses, so we strongly recommend that you protect your business from cybercrime by using up-to-date antivirus software.
Full Fibre/Ultrafast Broadband: Sky Full Fibre areas only. Full Fibre available to 21% of UK businesses. Speeds vary by location. Speeds up to: 76/19 Mbps with Essential full fibre 76/19 Mbps; 150/28 Mbps as standard with Ultrafast Pro & Plus; 300/47 & 500/60 & 900/105 with Speed Flex for Ultrafast Pro & Plus. Openreach engineer installation: required for new Full Fibre customers, cost £99. Speed Flex: 500/60 Mbps add-on included with 24/36-month terms for Plus package or £10 for 300/47Mbps or £20 for 900/105Mbps. Pro package extra monthly charge: £10 for 300/47Mbps or £15 for 500/60Mbps or £15 for 900/105Mbps add-on. Ultra-reliable & Full Fibre is the UK’s most reliable broadband technology: based on the Ofcom UK Home Broadband Performance report (published May 2020). Up to 10x faster: a comparison of Sky Business Ultrafast Pro & Plus with the Speed Flex 500 Mbps add-on (£15p/m (ex VAT)) vs standard Fibre (46.8Mbps; Ofcom UK Home Broadband Report, published 13 May 2021). Fibre to the Cabinet broadband (FTTC) is the standard fibre service available to the majority of the UK (circa. 96%; Connected Nations 2020: UK report (ofcom.org.uk), published 17 December 2020).
Add-ons: SecurityEdge: included at no extra cost with Plus pack. Compatible router required. Available as an add-on for Essential and Pro pack, cost +£9 month. SecurityEdge will not work if connected via a VPN or a non-Sky Business DSNS server and certain web filtering features will not be available on the 4G Dongle. Term: add at any time. 30-days’ prior notice required to remove SecurityEdge add-on.
Static IP: cost +£4.95 a month. Address is owned by Sky Business. Static IP service will not be available during a broadband outage, even if you have 4G backup. Term: add at any time. 30-days’ prior notice required to remove Static IP. Once removed, Static IP address cannot be reinstated. Should you remove then add a Static IP add-on more than once within a 12-month period, an admin charge may apply see our tariff guide.
International calls: includes 500 minutes of calls to international landlines and mobiles in 48-popular destinations, after which Sky’s standard international rates apply, see our tariff guide. Cost: +£12 per month. Calls which are not included shall be billed in arrears. Sky will pro-rate your international call allowance and fee to reflect the period you received the service. You may see an adjustment on your next monthly bill. Term: Add at any time. 30-days’ prior notice required to remove your service. If you remove then add calls pack more than once within 12-months, an admin charge may apply, see our tariff guide.